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FAQ

Faq 1 My Account & My Orders

  • What is 'My Account'? How do I update my information?

    You is you your personal profile created by you for buying or selling items on Znappster. Your unique username and password can be used every time you login to Znappster.
    Your personal information can be updated any time on your own convenience. This can be done by loggin into your dashboard.
  • What is 'Znappster Advantage'?

    Znappster allows you buy or edit digital graphic designs for any kind of purpose. Znappster believes in offering the best of the design at least cost. It also allows you to hire professionals for editing and creating all the digital graphic designs listed on Znappster.
  • How do I know my order has been confirmed?

    Once your order has been logged and payment authorization has been received, Znappster confirms receipt of the order and begins processing it. You will receive an email containing the details of your order when the seller receives it and confirms the same. In this mail you will be provided with a unique Order ID (eg. ZP01202130213), a listing of the item(s) you have ordered and the expected delivery time.

Faq 2 Shopping

  • I see different prices for designs in the same category. Why?

    Graphic designs are priced by the seller. Every seller is given the liberty to price their design. It might be because of the technical and creative efforts put in by the seller.
  • Is it necessary to have an account to shop on Znappster?

    Yes, you are required to create an account before shopping. This will help us to communicate when required and deliver product.

Faq 3 Payments

  • How do I pay for a Znappster purchase?

    All the payments can be made online through PayU. It’s completely secure and customer protected.
  • How do I pay using a credit/debit card?

    Once you choose a payment option there are options available to make payments through debit or credit card. All payments can be directed trough the payment gateway.
  • Is it safe to use my credit/debit card on Znappster?

    Its complete safe and secure to use any kind of credit/debit card on Znappster.